Privacy policy

Privacy Policy

Effective Date: June 29, 2026

Welcome to Ovelli Studios ("Ovelli," "we," "our," or "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or otherwise interact with our brand.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our emails, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment providers)
  • Account login information
  • Purchase history

Device & Website Information

We automatically collect certain information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship products
  • Provide customer support
  • Communicate order updates
  • Prevent fraud
  • Improve our website and customer experience
  • Send promotional emails, SMS messages, and marketing (only where permitted by law)
  • Analyze website performance
  • Comply with legal obligations

3. Payments

Payments are processed securely through trusted third-party payment providers. Ovelli Studios does not store complete credit card or debit card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged in
  • Remember your shopping cart
  • Analyze website traffic
  • Improve user experience
  • Measure advertising performance

You may disable cookies through your browser settings, although some features of our website may not function properly.

5. Marketing Communications

If you subscribe to our newsletter or SMS marketing, we may send:

  • New product releases
  • Restock announcements
  • Sales
  • Exclusive offers
  • Brand updates

You may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link in our emails
  • Replying STOP to SMS messages (where applicable)

6. Sharing Information

We do not sell your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • SMS providers
  • Fraud prevention services
  • Website analytics providers

These providers may only use your information as necessary to perform services on our behalf.

7. Order Information

To fulfill your order, we may share your name, address, and contact information with shipping carriers and logistics providers.

8. Grillz Orders

If you purchase custom grillz, we may collect additional information necessary to complete your order, including:

  • Dental impressions or mold information
  • Product customization preferences
  • Communication regarding sizing and fit

This information is used solely to manufacture and deliver your custom product.

9. Data Retention

We retain your information for as long as necessary to:

  • Complete transactions
  • Maintain customer accounts
  • Comply with tax and legal obligations
  • Resolve disputes
  • Enforce our agreements

10. Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no method of electronic transmission or storage is completely secure, we strive to protect your information using industry-standard practices.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Request a copy of your data
  • Opt out of certain marketing communications
  • Object to certain processing activities

To exercise these rights, please contact us using the information below.

12. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Ovelli Studios

Email: support@ovellistudios.us

Website: https://ovellistudios.us

California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of certain information, correct inaccurate personal information, and opt out of certain uses or disclosures where required by law. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.

International Visitors

If you access our website from outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your jurisdiction.

SMS Marketing & Communications

By providing your mobile phone number and opting in, you consent to receive recurring text messages from Ovelli Studios. These messages may include:

  • Order confirmations and shipping updates
  • Customer service communications
  • Cart reminders
  • Product launches and restocks
  • Promotional offers and exclusive discounts
  • Brand news and event announcements

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier.

Consent to receive marketing text messages is not a condition of making a purchase.

Opting Out of SMS Messages

You may opt out of receiving marketing text messages at any time by:

After opting out, you may receive one final message confirming your request. Transactional messages related to existing orders may still be sent as necessary.

For assistance, reply HELP or contact support@ovellistudios.us.

SMS Data Collection

When you subscribe to our SMS program, we may collect:

  • Mobile phone number
  • Consent records
  • Messaging history
  • Device and carrier information (where available)
  • Information related to your interactions with our text messages

This information is used to provide, maintain, and improve our SMS services, fulfill orders, and comply with applicable laws.

Sharing SMS Information

Your SMS opt-in data and consent records will not be sold or shared with third parties for their own marketing purposes.

We may share your information with trusted service providers that assist us in delivering text messages, processing orders, preventing fraud, and operating our business. These providers are contractually required to safeguard your information and use it only for the services they perform on our behalf.