FAQ
FAQ - Ovelli Studios
1. What sets your brand apart from others?
Our brand combines the essence of luxury with the urban streetwear culture, creating a unique fusion that resonates with individuals who appreciate high-quality fashion with a touch of edge and sophistication.
2. Are your products made sustainably?
Yes, sustainability is at the core of our brand values. We prioritize using eco-friendly materials and ethical manufacturing processes to minimize our environmental footprint while maintaining the highest standards of quality and style.
3. How often do you release new collections?
We aim to release new collections periodically throughout the year, keeping our offerings fresh and exciting. Be sure to follow us on social media and subscribe to our newsletter to stay updated on our latest releases and exclusive drops.
4. Do you offer international shipping?
Yes, we offer international shipping to most countries worldwide. Shipping costs and delivery times may vary depending on the destination. Please refer to our shipping policy for more information.
6. Do you have a physical store where I can try on your products?
At the moment, we primarily operate online. However, we occasionally host pop-up events and collaborations in select cities where you can experience our products firsthand. Stay tuned to our website and social media channels for announcements regarding upcoming events.
7. Are your products limited edition or part of an ongoing collection?
Our product offerings include both limited edition pieces and items from our core collections. Limited edition releases are designed to be exclusive and unique, while our core collections consist of timeless staples that reflect our brand's signature aesthetic.
8. How do I care for my streetwear garments to ensure longevity?
We recommend to maintain its quality and appearance. Generally, washing items insideout in cold water, using mild detergent, and air-drying them will help preserve their color and shape.
9. Can I collaborate with your brand or submit design ideas?
We love collaborating with creative individuals and exploring new ideas. If you have a collaboration proposal or design concept you'd like to share with us, please reach out to our team via email or through our website's contact form.
10. How can I stay updated on your brand's latest news and releases?
To stay in the loop with all things related to our brand, make sure to follow us on social media platforms such as Instagram, Facebook, and Twitter. You can also sign up for our newsletter to receive exclusive updates, promotions, and behind-the-scenes content.
1. What sets your brand apart from others?
Our brand combines the essence of luxury with the urban streetwear culture, creating a unique fusion that resonates with individuals who appreciate high-quality fashion with a touch of edge and sophistication.
2. Are your products made sustainably?
Yes, sustainability is at the core of our brand values. We prioritize using eco-friendly materials and ethical manufacturing processes to minimize our environmental footprint while maintaining the highest standards of quality and style.
3. How often do you release new collections?
We aim to release new collections periodically throughout the year, keeping our offerings fresh and exciting. Be sure to follow us on social media and subscribe to our newsletter to stay updated on our latest releases and exclusive drops.
4. Do you offer international shipping?
Yes, we offer international shipping to most countries worldwide. Shipping costs and delivery times may vary depending on the destination. Please refer to our shipping policy for more information.
5. All Sales Are Final. No refunds, we do not accept returned items. We are not responsible for lost packages. Contact us by emailing: OvelliCustomerSupport@gmail.com allow up to 24 hours for a response. Some items are in hand ready to ship, while others can take up to 4 weeks. Read shipping times on each product.
6. Do you have a physical store where I can try on your products?
At the moment, we primarily operate online. However, we occasionally host pop-up events and collaborations in select cities where you can experience our products firsthand. Stay tuned to our website and social media channels for announcements regarding upcoming events.
7. Are your products limited edition or part of an ongoing collection?
Our product offerings include both limited edition pieces and items from our core collections. Limited edition releases are designed to be exclusive and unique, while our core collections consist of timeless staples that reflect our brand's signature aesthetic.
8. How do I care for my streetwear garments to ensure longevity?
We recommend to maintain its quality and appearance. Generally, washing items insideout in cold water, using mild detergent, and air-drying them will help preserve their color and shape.
9. Can I collaborate with your brand or submit design ideas?
We love collaborating with creative individuals and exploring new ideas. If you have a collaboration proposal or design concept you'd like to share with us, please reach out to our team via email or through our website's contact form.
10. How can I stay updated on your brand's latest news and releases?
To stay in the loop with all things related to our brand, make sure to follow us on social media platforms such as Instagram, Facebook, and Twitter. You can also sign up for our newsletter to receive exclusive updates, promotions, and behind-the-scenes content.